Privacy Policy

Last Updated: October 9, 2026

True Peptides ("we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you visit or make a purchase through https://true-pepaore.shop.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Order Information: Products purchased, order details, transaction status, and information necessary to process and fulfill your order.

Payment Information: Payment details necessary to complete a transaction. Payments may be processed by third-party payment providers. We do not intentionally collect or store full payment card details when those details are handled directly by our payment processors.

Account Information: If you create an account, we may collect information associated with that account.

Communication Information: Information you provide when contacting our customer support team, submitting a question, or requesting assistance.

Device and Usage Information: Certain technical information may be collected automatically, including your IP address, browser type, device information, pages viewed, and interactions with our website.

2. How We Use Your Information

We may use personal information for the following purposes:

To process, confirm, and fulfill orders.
To arrange shipping and provide order updates.
To respond to questions and customer support requests.
To process eligible returns, refunds, and cancellations.
To maintain, operate, and improve our website.
To detect, investigate, and prevent fraud or unauthorized transactions.
To comply with applicable legal and regulatory obligations.
To communicate information about our services and products where permitted by law and your preferences.

3. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and support security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

4. How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

E-commerce and website hosting providers.
Payment processors and fraud prevention providers.
Shipping carriers and fulfillment service providers.
Customer support and communication providers.
Analytics and website performance providers.
Professional advisers, government authorities, or other parties when required or permitted by law.

We do not sell personal information to third parties in exchange for monetary payment. Certain data-sharing activities, such as those involving advertising or analytics technologies, may be treated as a sale, sharing, or targeted advertising under specific privacy laws. Where applicable, we will provide the rights and choices required by law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods depend on the nature of the information and the applicable legal requirements.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of certain information in a portable format.
Object to or restrict certain processing activities.
Opt out of certain targeted advertising or data-sharing activities.
Withdraw consent where processing is based on consent.
Appeal a decision regarding a privacy request, where applicable.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before processing your request.

8. Marketing Communications

Where permitted by law, we may send promotional communications if you have subscribed or otherwise agreed to receive them.

You can opt out of marketing emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of promotional messages, we may still send necessary transactional communications, such as order confirmations and shipping updates.

9. Children's Privacy

Our website is not intended for children who are under the age at which they may legally use the services or purchase the products offered. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

11. International Visitors

Your information may be processed in countries other than the country in which you reside, depending on the location of our service providers and the operation of our e-commerce platform.

Where required, appropriate safeguards will be applied to international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised date.